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Sales Policy

Ordering Process

All of our items are either vintage or "as is". We strive to provide accurate, detailed information and photographs about each item in our listing including any defects. Please take time to carefully review the description and photographs. If you have questions, feel free to contact us. We are always happy to clarify any question you may have about an item. We will never misrepresent an item in order to make a sale. We want you to enjoy the item as much as we have.

If you see an item that you like, please email us to confirm that it is still available. If more than one item is available, please indicate how many of each item you are interested in purchasing. Include our stock number(s) and your zip code so that we can calculate the estimated shipping costs. Buyers are responsible for shipping and insurance costs. Since many of the items we ship are fragile, insurance is required on all purchases. In addition to the above, please include your preferred method of payment.

Pay Pal is our preferred payment method; however, we also accept personal and certified checks, and money orders. If a personal check is issued, your order will be held for 7 business days. If payment is not received within the 7 days, the item(s) will be returned to inventory. Items paid for with a personal check will be held for shipment for an additional 7-10 business days until the check clears the bank. Only checks and money orders purchased at banks in the U.S. or U.S. Postal Service money orders are accepted.

All payments should be made to: "Vickie Petsch" and mailed to Vickie Petsch, 5349 Donald Street, Eugene, Oregon 97405-4820.

Phone Orders

Phone orders are happily accepted. Phone your order to (541) 345-2866. If you do not receive an answer, leave an email address, your name and return telephone number and the stock number(s) of the item(s) you wish to purchase. Also, include your zip code. Please do not call after 9:00 p.m. Pacific Time.

Shipping

For most items we ship using the U.S. Postal Service (USPS). However, we will be happy to work with you to find the most economical method of shipment. In our experience, the USPS is most often the fastest, most reliable, safest and most economical way to ship.

Shipping Damage

We go to great lengths to pack your order to prevent damage or breakage. In the event that your order sustains damage in shipping, it is essential that you retain all original boxes and shipping material. You, the buyer, will need to take the entire order including the complete contents and all original packing material to your local U.S. Post Office to file a claim. The Postal Service will assist you with your claim. Please do not repack and do not mail the damaged item back to us. This will void the U.S. Postal Service insurance and we will not be able to get you a refund. Your original shipping and insurance cost is not refundable.

Return Policy

Your satisfaction is our highest priority. After all, we want you to come back and shop again! In the event that you want to return an item, please contact me at vpetsch@comcast.net or at (541) 345-2866 so that we can discuss the return. Items must be returned in the same condition in which they were shipped and postmarked within 3 business days of your notification that the item is being returned. A refund will be issued less shipping, handling, insurance, and any applicable Pay Pal fees. No refund will be issued for items that have been damaged or altered in any way. Buyer is responsible for shipping costs both ways.

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